Last modified on 30-03-2020
Introduction and definitions
This privacy statement applies to users of Askasong. By using the service Askasong obtains personal data from you. We would like to inform you about our policy, that is the purpose of this privacy statement.
Before you read the privacy statement, we would like to clarify four concepts that are important for fully understanding the privacy statement. These four concepts are: the "privacy statement", the "data subject", "personal data" and "processing".
The privacy statement is an informative document, it informs, among other things, which personal data is collected, for what purpose, what is done with it, how long this takes place and what rights the data subject has.
The privacy statement is addressed to the person whose personal data (will) be processed. That person is called the "data subject".
Personal data is a very broad concept. This includes all information about an identified or identifiable person. This means that the information is directly about someone or can be traced back to this person. Think of: name, address, telephone number, e-mail address, IP address, license plate, passport photo etc.
Every action that can be done with personal data is indicated with the word "process". This is a very broad definition, which includes collecting, arranging, storing, updating, modifying, retrieving, using, distributing, combining, shielding, deleting, destroying, etc. data.
You can approach Askasong with questions, comments or complaints about the handling of personal data. The contact details can be found below.
Full name of company:
Askasong (trade name)
Malta 49, 2721 HK, Zoetermeer, The Netherlands
The following personal data can be processed by Askasong:
- IP address
- Preferred languages
- User content
- Display name
- Public phone number
- Artist name
- Artist social media page
- Name of song requester
The personal data will be deleted after the person concerned has deleted his or her account. If the personal data is not transferred, the service will not work.
Reasons for processing
Askasong processes the already mentioned personal data for the following purposes:
- To support the system and the user
- For administrative purposes
- It is necessary for the service
- Promoting the marketing of the organisation
- Due to support and error recovery
- Keeping a customer base
- Sending newsletters
- Handling complaints
- Keeping track of the analytics of our system
- To protect the organisation
Askasong processes the already mentioned personal data on the basis of the following legal basis:
- Consent given by the data subject (you can withdraw this at any time. Contact us if you want to do this, see the contact details)
- Necessary for the performance of a contract to which the data subject is party
- For the purpose of the legitimate interests of the organisation, specifically for facilitating the service
The processing of personal data is necessary for the conclusion of the agreement. Profiling and automated decision making are not used.
Your personal data can be shared with the following parties:
- Statistical service providers
- Maintenance or support service parties
- Social networking services
- Marketing service providers
- Financial service providers
We do not receive any personal data from third parties.
Our services are not aimed at children, if visitors under the age of 16 still use our services, this is only permitted with the express permission of the parent or guardian.
Data security policy
Askasong believes the protection of its data, including your personal data, is of great importance. For this reason we have taken several measures, both organizational and technical measures.
The following organizational measure has been and is being taken:
- Appointed a responsible employee for information access
The following technical measures have been and are being taken:
- Closed network systems by using user names and passwords
- Security of the network through digital security software such as firewalls and virus scanners
- Periodic backups of files with personal data
Askasong makes every effort to secure its systems and the website against unauthorized use and loss or theft of personal data. It is impossible to completely exclude any unauthorized use and accidental loss of personal data. The supervisory authority on data protection will be notified in the event of a data breach, if it is serious. If there is nevertheless a data breach, this will be reported immediately to those involved, if there is a likely high risk for the protection of personal data and the privacy of those involved. In addition, each data breach is also documented by Askasong.
Rights of the person concerned
Right of access
You have the right to access the personal data that we have processed from you. You have the right to an explanation about this and, if desired, you can obtain a copy of the personal data that is processed by Askasong. There may be costs associated with this request.
Right to rectification
You have the right to rectify personal data that we process about you, if it is incorrect or incomplete. Rectifying means correcting one or more errors.
Right to erasure
You have the right to request that (part of) your personal data in our possession be deleted. Askasong may be required to delete the personal data. However, the following exceptions apply when processing is required:
- for exercising the right to freedom of expression;
- for compliance with a legal processing obligation laid down in Union or national law;
- for reasons of public interest in the area of public health;
- for reasons of archiving in the public interest, scientific or historical research or statistical purposes. If cessation of processing makes these goals impossible or very difficult to fulfil;
- for the establishment, exercise or substantiation of a legal claim.
If you submit a request to us for data deletion, we will first decide whether one of the above grounds for exception applies before we start to delete it.
Right to object
You have the right to object to the processing of your personal data. You must indicate what your specific circumstances are. If you object to direct marketing, direct marketing will be immediately discontinued.
Right to restriction
You have the right to temporarily stop the process of processing your personal data. This means that the processing of the personal data will temporarily not continue, but this does not mean that your personal data will be deleted. This possibility exists so that a problem, complaint or objection can be solved.
Right to data portability
You have the right to receive personal data that we have processed from you in a legible form on a device.
Right to submit a complaint
If you believe that your rights are being violated, you have the right to make a complaint to the supervisory authority.
We would like to let you know that the preference of Askasong is that you first submit a complaint to us (see contact details). We prefer to resolve the complaint together with you.
Stay well informed
This privacy statement has been compiled with legal and technical care. We keep a close eye on developments in the field of privacy law and try to stay up to date. That is why the privacy statement can sometimes be adjusted. We therefore recommend that you regularly check the privacy statement. At the top of the document you can find the date on which the document was last modified, so that you can see at a glance whether you have missed something.